The records retention schedule’s daily use is in decline.
I don’t mean to say that your organization shouldn’t have one — far from it. Every organization should have a records retention schedule safely tucked away in the arms (arsenal?) of the Records and Information Management, Legal and Technology departments. However, Typical End User (TEU) doesn’t want it and won’t use it.
So, Records Manager, how will you respond? What’s in your wallet?
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